LEDs are a common abbreviation for light-emitting diodes.

A light emitting diode (LED) is a semiconductor light source. LEDs are used as indicators in many devices and are increasingly used for other lighting because of their energy-saving and environmentally friendly features.

Typically, LED use 90% less electricity than standard bulbs. They have an unparalleled even spectrum of light and last for more than a decade. LEDs provide us with the most efficient way to conserve energy and our natural resources. If LEDs are now widely implemented, we don't need to build another power plant. LEDs will virtually eliminate the need for more than 30 existing power plants!

Our led strip lights use energy efficient and low-heat 12-volt Direct Current (DC) power supplies, which, unfortunately, are not connected to most homes. This means that if you want to use our LED strips, you will need to use our LED power adapters. Therefore, be sure to never plug a strip light into a regular wall outlet. Using an alternating current (AC) power supply may damage the strips and, more importantly, your own safety. However, if you use an available DC power source to connect your home, you don't need an adapter!

You can rest assured of ordering our products that we don't have a minimum purchase amount limit.

If you wish to cancel your order, please contact our Customer Service Department. Unless the product has been shipped, a certain level is reached during the fulfillment process or the order includes special items, the order can be cancelled without penalty. 

HEDORANCE employs experienced and trained professional technicians. Our staff took precautions for all safe transport products, so orders were rarely lost or damaged. In the event of loss or damage, our Customer Service Department will assist in solving the problem as soon as possible.

The answer to this question depends on the circumstances of your returning of the product. (A) If you return the product because we sent you the wrong product or defective product or any other reason caused by our distribution of the product, we will pay the full cost. (B) If you return the product because you ordered the wrong product or did not like it, you will pay the shipping cost and a 15% restocking fee. (C) Finally, if you return the product because the carrier has damaged it your shipping insurance, you will not pay this fee if you purchase shipping insurance. If you do not purchase, you will need to file a claim with the carrier, otherwise you will need to pay for the shipping fee yourself.